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Welcome to the CUES Online University Course Catalog. Use the tables below to search for your desired course by subject or title. Or simply scroll through this page to see all the available courses.

Linked Free University courses are found in a special catalog which you can link to here: Linked Free University Catalog

(All courses require passwords to use).

All Employees Accounting & Finance Compliance & Regulation Directors, Committee Members, and Volunteers Financial Management Financial Products	Human Resources Lending: Business Lending: Consumer Loans Lending: Real Estate Management & Supervision Marketing and Sales Teller Training	Courses A - F Courses G - K Courses L - R Courses S - Z

All Employees:

Business Etiquette
Business Writing Skills
Compliance Training: Bank Secrecy Act
Conflict Resolution
Credit Reports, Scoring and Counseling and Debt Management
Credit Unions: An Introduction
Credit Unions and the Internet
Cross-selling Credit Union Products
Diversity in the Workplace
Drug-Free Workplace Program
Ethics for Credit Unions
Financial Institution Regulation
Financial Statements for Credit Unions
Future of Credit Unions
Greening the Office
Handling Member Complaints
Handling Sales Objections
Home Banking and Bill Paying
Interview Skills
Knowing the Competition: An Introduction to Commercial Banks
Leadership Skills
Meeting Management Skills
Money Laundering
Office Safety
Office Security: Robbery; ATM Safety; and Bomb Threats
Oral Communication Skills
An Overview of U.S. Financial Institutions
Personal Computer and Internet Security
A Primer on Sexual Harassment in the Workplace for Employees
Professional Business Dress - Men
Professional Business Dress - Women
Quality Member Service: Face to Face and on the Phone
Stress Management
Time Management
Violence in the Workplace

Accounting & Finance:

Advanced Financial Math
Analyzing Company Cash Flows
Basic Financial Statements
Beginning Financial Math
Cash Management Services
Evaluating Business Loans
Evaluating Financial Leases: The Lease Versus Purchase Decision
The Federal Reserve and the Implementation of Monetary Policy
Financial Ratios for Credit Unions
Financial Statements for Credit Unions
Interest Rate Risk Management
Liquidity Management for Credit Unions
A Primer on Financial Markets

Compliance & Regulation:

Adult Financial Abuse
Check Clearing and Electronic Payment Systems
Collection Practices and Loan Workouts
Compliance Training: Americans With Disabilities Act
Compliance Training: Bank Bribery Act
Compliance Training: Bank Secrecy Act
Compliance Training: Bank Secrecy Act for Deposit Operations
Employees
Compliance Training: Bank Secrecy Act for Lending Employees
Compliance Training: Check Fraud
Compliance Training: Check Kiting
Compliance Training: Community Reinvestment (Reg BB) 
Compliance Training: Consumer Lending (Regs: B, Z)
Compliance Training: Deposit Operations (BSA: Regs: CC, DD, E,
D, Q)
Compliance Training: Electronic Funds Transfer Act (Reg. E)
Compliance Training: Guidelines for an Environmental Risk Program
Compliance Training: Escrow Accounts and Disclosures
Compliance Training: Expedited Funds Availability (Reg. CC)
Compliance Training: Expedited Funds Availability: Check 21
Compliance Training: Fair Credit Reporting Act (FACT Act)
Compliance Training: Fair Debt Collection Practices 
Compliance Training: Fair Housing Act
Compliance Training: Fair Lending Laws (Fair Housing Act, ECOA,
Reg. B)
Compliance Training: Home Mortgage Disclosure Act
Compliance Training: Identity Red Flag Programs
Compliance Training: Identity Theft
Compliance Training: Management Overview of the
BSA/AML Program
Compliance Training: National Flood Insurance Program
Compliance Training: Nondeposit Investment Product Sales
Compliance Training: Office of Foreign Assets Control
Compliance Training: Pandemic Planning 
Compliance Training: Privacy of Consumer Financial Information
(Reg: P)
Compliance Training: Real Estate Settlement and Procedures Act
Compliance Training: The Rights to Financial Privacy Act
Compliance Training: Safeguarding Customer Information
Compliance Training: Servicemembers Civil Relief Act of 2003
Compliance Training: Truth in Lending - Loans Secured by Real
Estate (Reg: Z)
Compliance Training: Truth in Savings (NCUA Part 707)
Compliance Training: Unfair and Deceptive Acts
Compliance Training: Unlawful Harassment
Compliance Training: UCC Revised Article 9
Compliance Training: Wire Transfer Recordkeeping and Red Flags
The Federal Reserve and the Implementation of Monetary Policy
Financial Institution Regulation
Handling Cash for Tellers
Home Mortgage Processing and Compliance (Fair Housing; Reg
B; Reg Z; RESPA; and Flood Disaster)
Interest Rate Risk Management
Money Laundering
Negotiable Instruments and Endorsement
New Account Representative Training
Office Security: Robbery; ATM Safety; and Bomb Threats
Safe Deposit Box Operations
Share Account Types and NCUSIF Insurance of Accounts
Teller Training - Credit Unions
Trust Services

Directors, Committee Members, and Volunteers:

Corporate Governance of Credit Unions  
Financial Ratios for Credit Unions
Financial Statements for Credit Unions
Overview of Credit Unions: Organization, Structure, and History
Products, Services, and Financial Aspects of Credit Unions

Financial Management:

Advanced Financial Math
Analyzing Company Cash Flows
Basic Financial Statements
Beginning Financial Math
Cash Management Services
Evaluating Business Loans
Evaluating Financial Leases: The Lease Versus Purchase Decision
The Federal Reserve and the Implementation of Monetary Policy
Liquidity Management for Credit Unions
Measuring Depository Branch Performance
A Primer on Financial Markets
Restructuring the Financial Services Industries
Strategic Planning for Credit Unions

Financial Products:

Annuities
Check Clearing and Electronic Payment Systems
Compliance Training: Identity Theft
Compliance Training: Truth in Savings (NCUA Part 707)
Coverdell Education Savings Accounts
Credit Unions: An Introduction
Cross-selling Credit Union Products
Health Savings Accounts
Home Banking and Bill Paying
Home Mortgages and the Mortgage Market
Individual Retirement Accounts: Roth IRAs
Individual Retirement Accounts: Traditional IRAs
Negotiable Instruments and Endorsement
An Overview of U.S. Financial Institutions
Safe Deposit Box Operations
Sales Management
Share Account Types and NCUSIF Insurance of Accounts
Trust Services
Understanding Mutual Funds

Human Resources:

Business Etiquette
Business Writing Skills
Coaching Employees
Compliance Training: Pandemic Planning 
Compliance Training: Unlawful Harassment
Conflict Resolution
Credit Unions: An Introduction
Delegation Skills
Diversity in the Workplace
Drug-Free Workplace Program
Greening the Office
Hiring Skills
Interview Skills
Leadership Skills
Meeting Management Skills
Motivating Employees
Office Safety
Oral Communication Skills
Performance Appraisal and Meetings
A Primer on Sexual Harassment in the Workplace
A Primer on Sexual Harassment in the Workplace for Employees
Professional Business Dress - Men
Professional Business Dress - Women
Project Management
Quality Member Service: Face to Face and on the Phone
Sales Management
Stress Management
Supervisory Management I
Supervisory Management II : Performance Management
Team Building
Teams and Team Effectiveness
Time Management
Violence in the Workplace

Lending: Business:

Advanced Financial Math
Analyzing Company Cash Flows
Beginning Financial Math
Collection Practices and Loan Workouts
Compliance Training: Bank Secrecy Act for Lending Employees
Compliance Training: Privacy of Consumer Financial Information
(Reg: P)
Evaluating Business Loans
Financing Alternatives for Small Businesses

Lending: Consumer Loans:

Collection Practices and Loan Workouts
Compliance Training: Bank Secrecy Act for Lending Employees
Compliance Training: Consumer Lending (Regs: B, Z)
Compliance Training: Privacy of Consumer Financial Information
(Reg: P)
Compliance Training: Servicemembers Civil Relief Act of 2003
Consumer Credit Lending Practices
Credit Reports, Scoring and Counseling and Debt Management
Indirect Lending

Lending: Real Estate:

Collection Practices and Loan Workouts
Compliance Training: Bank Secrecy Act for Lending Employees
Compliance Training: Escrow Accounts and Disclosures
Compliance Training: Fair Housing Act
Compliance Training: Fair Lending Laws (Fair Housing Act, ECOA,
Reg. B)
Compliance Training: Home Mortgage Disclosure Act
Compliance Training: National Flood Insurance Program
Compliance Training: Privacy of Consumer Financial Information
(Reg: P)
Compliance Training: Real Estate Settlement and Procedures Act
Compliance Training: Servicemembers Civil Relief Act of 2003
Compliance Training: Truth in Lending - Loans Secured by Real
Estate (Reg: Z)
Home Mortgages and the Mortgage Market
Home Mortgage Processing and Compliance (Fair Housing; Reg
B; Reg Z; RESPA; and Flood Disaster)
Introduction to Appraisal
Lending on Commercial Real Estate
Residential Mortgage Banking Functions
Servicing Home Mortgages
Underwriting Home Mortgages
Uniform Residential Loan Application

Management & Supervision:

Business Etiquette
Cash Management Services
Change Management
Coaching Employees
Community Relations Programs
Compliance Training: Americans With Disabilities Act
Compliance Training: Management Overview of the
BSA/AML Program
Compliance Training: Office of Foreign Assets Control
Compliance Training: Unlawful Harassment
Conflict Resolution
Credit Unions: An Introduction (those new to credit unions)
Credit Unions and the Internet
Cross-selling Credit Union Products
Delegation Skills
Diversity in the Workplace
Drug-Free Workplace Program
Ethics for Credit Unions
Financial Ratios for Credit Unions
Financial Statements for Credit Unions
Future of Credit Unions
Greening the Office
Handling Member Complaints
Hiring Skills
Improving Negotiation Skills
Interest Rate Risk Management
Leadership Skills
Measuring Depository Branch Performance
Meeting Management Skills
Money Laundering
Motivating Employees
New Account Representative Training
Office Security: Robbery; ATM Safety; and Bomb Threats
Oral Communication Skills
Performance Appraisal and Meetings
Personal Computer and Internet Security
Project Management
Restructuring the Financial Services Industries
Sales Management
Strategic Planning for Credit Unions
Stress Management
Supervisory Management I
Supervisory Management II : Performance Management
Team Building
Teams and Team Effectiveness
Telemarketing Programs and Skills
Teller Training - Credit Unions
Violence in the Workplace

Marketing and Sales:

Advanced Financial Math
Advertising for Financial Institutions
Annuities
Business Etiquette
Business Writing Skills
Beginning Financial Math
Compliance Training: Check Kiting
Compliance Training: Privacy of Consumer Financial Information
(Reg: P)
Compliance Training: Truth in Savings (NCUA Part 707)
Compliance Training: Unfair and Deceptive Acts
Consultative Selling
Coverdell Education Savings Accounts
Credit Unions: An Introduction
Credit Unions and the Internet
Cross-selling Credit Union Products
Handling Member Complaints
Handling Sales Objections
Health Savings Accounts
Individual Retirement Accounts: Roth IRAs
Individual Retirement Accounts: Traditional IRAs
Knowing the Competition: An Introduction to Commercial Banks
Marketing to Older Adults
Motivating Employees
Negotiable Instruments and Endorsement
New Account Representative Training
Office Security: Robbery; ATM Safety; and Bomb Threats
An Overview of U.S. Financial Institutions
Quality Member Service: Face to Face and on the Phone
Retirement Planning Basics for Financial Planners
Sales Management
Sales Skills for Financial Products
Share Account Types and NCUSIF Insurance of Accounts
Successful Direct Mail Marketing Techniques
Telemarketing Programs and Skills
Understanding Mutual Funds

Teller Training:

Adult Financial Abuse
Check Clearing and Electronic Payment Systems
Compliance Training: Bank Secrecy Act
Compliance Training: Bank Secrecy Act for Deposit Operations
Employees
Compliance Training: Check Fraud 
Compliance Training: Check Kiting
Compliance Training: Deposit Operations
Compliance Training: Electronic Funds Transfer Act (Reg. E)
Compliance Training: Expedited Funds Availability (Reg. CC)
Compliance Training: Expedited Funds Availability: Check 21
Compliance Training: Identity Red Flag Programs
Compliance Training: Office of Foreign Assets Control 
Compliance Training: Privacy of Consumer Financial Information
(Reg: P) 
Compliance Training: Safeguarding Customer Information
Compliance Training: Truth in Savings (NCUA Part 707)
Cross-selling Credit Union Products
Handling Cash for Tellers
Handling Member Complaints
Handling Sales Objections
Negotiable Instruments and Endorsement
Oral Communication Skills
Professional Teller Series:
Overview of Teller Responsibilities
Handling Cash for Tellers
Transactions Involving Endorsements, Deposits, and Paying and
Cashing Checks
Understanding Compliance Regulations
Teller Member Service Standards
Teller Cross- and Up-selling Skills
Fraud at the Teller Station
Dealing with Office Security, Robbery and Bomb Threats
Quality Member Service: Face to Face and on the Phone
Share Account Types and NCUSIF Insurance of Accounts
Teller Training - Credit Unions

Courses A - F:

Adult Financial Abuse
Advanced Financial Math
Advertising for Financial Institutions
Analyzing Company Cash Flows
Annuities
Basic Financial Statements
Beginning Financial Math
Business Etiquette
Business Writing Skills
Cash Management Services
Change Management
Check Clearing and Electronic Payment Systems
Coaching Employees
Collection Practices and Loan Workouts
Community Relations Programs
Compliance Training: Americans With Disabilities Act
Compliance Training: Bank Bribery Act
Compliance Training: Bank Secrecy Act
Compliance Training: Bank Secrecy Act for Deposit Operations
Employees
Compliance Training: Bank Secrecy Act for Lending Employees
Compliance Training: Check Fraud
Compliance Training: Check Kiting
Compliance Training: Community Reinvestment (Reg BB) 
Compliance Training: Consumer Lending
Compliance Training: Deposit Operations
Compliance Training: Electronic Funds Transfer Act (Reg. E)
Compliance Training: Guidelines for an Environmental Risk Program
Compliance Training: Escrow Accounts and Disclosures
Compliance Training: Expedited Funds Availability (Reg. CC)
Compliance Training: Expedited Funds Availability: Check 21
Compliance Training: Fair Credit Reporting Act (FACT Act)
Compliance Training: Fair Debt Collection Practices 
Compliance Training: Fair Housing Act
Compliance Training: Fair Lending Laws (Fair Housing Act, ECOA,
Reg. B)
Compliance Training: Home Mortgage Disclosure Act
Compliance Training: Identity Red Flag Programs
Compliance Training: Identity Theft
Compliance Training: Management Overview of the
BSA/AML Program
Compliance Training: National Flood Insurance Program
Compliance Training: Nondeposit Investment Product Sales
Compliance Training: Office of Foreign Assets Control
Compliance Training: Pandemic Planning 
Compliance Training: Privacy of Consumer Financial Information
(Reg: P)
Compliance Training: Real Estate Settlement and Procedures Act
Compliance Training: The Rights to Financial Privacy Act
Compliance Training: Safeguarding Customer Information
Compliance Training: Servicemembers Civil Relief Act of 2003
Compliance Training: Truth in Lending - Loans Secured by Real
Estate (Reg: Z)
Compliance Training: Truth in Savings (NCUA Part 707)
Compliance Training: Unfair and Deceptive Acts
Compliance Training: Unlawful Harassment
Compliance Training: UCC Revised Article 9
Compliance Training: Wire Transfer Recordkeeping and Red Flags
Conflict Resolution
Consultative Selling
Consumer Credit Lending Practices
Corporate Governance of Credit Unions
Coverdell Education Savings Accounts
Credit Reports, Scoring and Counseling and Debt Management
Credit Unions: An Introduction
Credit Unions and the Internet
Cross-selling Credit Union Products
Delegation Skills
Diversity in the Workplace
Drug-Free Workplace Program
Ethics for Credit Unions
Evaluating Business Loans
Evaluating Financial Leases: The Lease Versus Purchase Decision
The Federal Reserve and the Implementation of Monetary Policy
Financial Institution Regulation
Financial Ratios for Credit Unions
Financial Statements for Credit Unions
Financing Alternatives for Small Businesses
Future of Credit Unions

Courses G - K:

Greening the Office
Handling Cash for Tellers
Handling Member Complaints
Handling Sales Objections
Health Savings Accounts
Hiring Skills
Home Banking and Bill Paying
Home Mortgages and the Mortgage Market
Home Mortgage Processing and Compliance (Fair Housing; Reg
B; Reg Z; RESPA; and Flood Disaster)
Improving Negotiation Skills
Individual Retirement Accounts: Roth IRAs
Individual Retirement Accounts: Traditional IRAs
Interest Rate Risk Management
Interview Skills
Introduction to Appraisal
Knowing the Competition: An Introduction to Commercial Banks

Courses L - R:

Leadership Skills
Lending on Commercial Real Estate
Liquidity Management for Credit Unions
Local Promotion and Advertising Programs
Marketing to Older Adults
Measuring Depository Branch Performance
Meeting Management Skills
Methods of International Payment
Money Laundering
Motivating Employees
Negotiable Instruments and Endorsement
New Account Representative Training
Office Safety
Office Security: Robbery; ATM Safety; and Bomb Threats
Oral Communication Skills
Overview of Credit Unions: Organization, Structure, and History
An Overview of U.S. Financial Institutions
Performance Appraisal and Meetings
Personal Computer and Internet Security
A Primer on Financial Markets
A Primer on Sexual Harassment in the Workplace
A Primer on Sexual Harassment in the Workplace for Employees
Products, Services, and Financial Aspects of Credit Unions
Professional Business Dress - Men
Professional Business Dress - Women
Professional Teller Series:
Overview of Teller Responsibilities
Handling Cash for Tellers
Transactions Involving Endorsements, Deposits, and Paying and
Cashing Checks
Understanding Compliance Regulations
Teller Member Service Standards
Teller Cross- and Up-selling Skills
Fraud at the Teller Station
Dealing with Office Security, Robbery and Bomb Threats
Project Management
Quality Member Service: Face to Face and on the Phone
Residential Mortgage Banking Functions
Restructuring the Financial Services Industries
Retirement Planning Basics for Financial Planners

Courses S - Z:

Safe Deposit Box Operations
Sales Management
Sales Skills for Financial Products
Servicing Home Mortgages
Share Account Types and NCUSIF Insurance of Accounts
Strategic Planning for Credit Unions
Stress Management
Successful Direct Mail Marketing Techniques
Supervisory Management I
Supervisory Management II : Performance Management
Team Building
Teams and Team Effectiveness
Teller Training - Credit Unions
Telemarketing Programs and Skills
Time Management
Trust Services
Understanding Mutual Funds
Underwriting Home Mortgages
Uniform Residential Loan Application
Violence in the Workplace

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