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Welcome to the CUES Online University Library. The library consists of staff-written and public domain material useful for staff reference and education. Scroll down to see an alphabetical list of the papers available in this library, or use the chart below to search for your desired paper by target audience.
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Lists by Target Audience:
Accounting & Finance:
Compliance & Regulation
ADA
Guide for Small Businesses
U.S. Department of Justice This eleven-page guide provides basic
information about the Americans with Disabilities Act and the primary
public accommodations that must be met.
Check
Fraud: A Guide to Avoiding Losses
Office of the Comptroller of the Currency, September 1996. This
pamphlet provides information on types of check fraud, ways to prevent
fraud, includes considerable training information for tellers and other
check handlers, and sources for more information.
Complying
with Credit Practices Rule
Federal Trade Commission, March 1987. This booklet tells you
what the Credit Practices Rule requires, who must comply, and what
transactions are covered. It also discusses liability for rule violations
and how exemptions are granted.
Consumer
Handbook to Credit Protection Laws
Board of Governors of the Federal Reserve System, April 1993. This
document describes the major compliance issues related to consumer lending
including the cost of credit, applying for credit, disclosure, credit
histories, electronic funds transfer, and collection practices.
Consumer
Reports: What Insurers Need to Know
Federal Trade Commission, October 1998. This short document
explains the proper use of consumer reports, (i.e., credit reports) by
insurance companies in the sale of insurance policies. This paper
explains how to stay in compliance with the FCRA.
Credit
Reports: What Information Providers Need to Know
Federal Trade Commission, March 1999. This short paper describes
the Fair Credit Reporting Act and the amendments that become effective
September 30, 1997 relating to the privacy of credit report information
and the guarantee of that information by credit reporting agencies.
Examination
Modules: Risk Focused Supervision
Federal Deposit Insurance Corporation and Federal Reserve System,
June 1997. This document provides a summary of important sections of the
Examination Modules: Risk Focused Supervision by the Federal Deposit
Insurance Corporation and Federal Reserve System published in June 1997.
Fair
Credit Reporting
Federal Trade Commission This very short booklet discusses consumer
credit reporting agencies and the Fair Credit Reporting Act and the
provisions related to credit reporting.
Fair
Debt Collection
Federal Trade Commission, March 1999. This very short booklet
describes the basic provisions of the Fair Debt Collection Practices Act
as they relate to consumer debt collection.
Model
Employee Handbook
Wisconsin Women's Business Initiative Corporation
and Online Women's Business Center (OWBC) in partnership with the
US Small Business Administration (SBA). This 32-page document
is public domain material designed to assist businesses in providing sound
employee policies and procedures.
Money
Laundering: A Banker's Guide to Avoiding Problems
Office of the Comptroller of the Currency This guide explains the
background and types of money laundering, discusses what financial
institutions can do to identify when it might be occurring, and describes
what depositories can do about it.
Mortgage
Servicing: Facts for Consumers
Federal Trade Commission This short booklet describes the mortgage
servicing process and the increased tendency of mortgage servicers to sell
mortgage servicing contracts to others.
Using
Consumer Reports: What Employers Need to Know
Federal Trade Commission, March 1999. The paper discusses
Sections 604, 606, and 615 of the Fair Credit Reporting Act which spell
out your responsibilities when using consumer reports for employment
purposes.
Financial Products
About
. . . Annuities
MetLife Consumer Education Center This seven-page booklet
provides useful information about difference types of annuities, who might
buy them, and their role in retirement planning.
About
. . . Making a Will
MetLife Consumer Education Center This short pamphlet explains the
importance of the will in the estate planning process.
Choosing
and Using Credit Cards
Federal Trade Commission, March 1999. The topics covered are
different types of cards, primary glossary terms, costs, and cardholder
protections are discussed.
Consumer
Reports: What Insurers Need to Know
Federal Trade Commission, October 1998. This short document
explains the proper use of consumer reports, (i.e., credit reports) by
insurance companies in the sale of insurance policies. This paper
explains how to stay in compliance with the FCRA.
Invest
Wisely, An Introduction to Mutual Funds
U.S. Securities and Exchange Commission This booklet explains the
basic features of U.S. mutual funds, how they work, how they are compared,
and why they are popular.
Making
Sense of Savings
Board of Governors of the Federal Reserve System This booklet
describes the different types of deposit products, account features,
information offered to consumers by depositors when offering these
accounts, and the role of Federal deposit insurance.
Reverse
Mortgages
Federal Trade Commission, October 1993. This short booklet
describes the different types of reverse mortgages, how they can be used
for retirement purposes, and responsibilities of the borrower and lender.
VA
Home Loans: A Quick Guide for Homebuyers & Real Estate Professionals
This booklet explains what a VA loan is, how to obtain the VA loan, who is
eligible, and the costs of obtaining the loan.
Human Resources
Employee
Training Assessment Questionnaire
Digital University, April 1999. This 10-page
Microsoft ™ Word document can be used by training professionals to
canvas a firm's employees to determine their training needs.
Management
Training Assessment Questionnaire
Digital University, April 1999. This 8-page
Microsoft ™ Word document can be used by training professionals to
canvas a firm's managerial and supervisory personnel to determine
their training needs.
Model
Employee Handbook
Wisconsin Women's Business Initiative Corporation
and Online Women's Business Center (OWBC) in partnership with the
US Small Business Administration (SBA). This 32- page document is
public domain material designed to assist businesses in providing sound
employee policies and procedures.
Trainer
Assessment Questionnaire
Digital University, April 1999. This 22-page
Microsoft ™ Word document can be used by training professionals to
provide a self-assessment of his or her training needs.
International Finance
Lending: Business
Examination
Modules: Risk Focused Supervision
Federal Deposit Insurance Corporation and Federal Reserve System,
June 1997. This document provides a summary of important sections of the
Examination Modules: Risk Focused Supervision by the Federal Deposit
Insurance Corporation and Federal Reserve System published in June 1997.
Lending: Consumer Loans
Complying
with Credit Practices Rule
Federal Trade Commission, March 1987. This booklet tells you
what the Credit Practices Rule requires, who must comply, and what
transactions are covered. It also discusses liability for rule violations
and how exemptions are granted.
Consumer
Handbook to Credit Protection Laws
Board of Governors of the Federal Reserve System, April 1993. This
document describes the major compliance issues related to consumer lending
including the cost of credit, applying for credit, disclosure, credit
histories, electronic funds transfer, and collection practices.
Credit
Reports: What Information Providers Need to Know
Federal Trade Commission, March 1999. This short paper describes
the Fair Credit Reporting Act and the amendments that become effective
September 30, 1997 relating to the privacy of credit report information
and the guarantee of that information by credit reporting agencies.
Examination
Modules: Risk Focused Supervision
Federal Deposit Insurance Corporation and Federal Reserve System,
June 1997. This document provides a summary of important sections of the
Examination Modules: Risk Focused Supervision by the Federal Deposit
Insurance Corporation and Federal Reserve System published in June 1997.
Fair
Credit Reporting
Federal Trade Commission This very short booklet discusses consumer
credit reporting agencies and the Fair Credit Reporting Act and the
provisions related to credit reporting.
Fair
Debt Collection
Federal Trade Commission, March 1999. This very short booklet
describes the basic provisions of the Fair Debt Collection Practices Act
as they relate to consumer debt collection.
Using
Consumer Reports: What Employers Need to Know
Federal Trade Commission, March 1999. The paper discusses
Sections 604, 606, and 615 of the Fair Credit Reporting Act which spell
out your responsibilities when using consumer reports for employment
purposes.
Lending: Real Estate
Complying
with Credit Practices Rule
Federal Trade Commission, March 1987. This booklet tells you
what the Credit Practices Rule requires, who must comply, and what
transactions are covered. It also discusses liability for rule violations
and how exemptions are granted.
Consumer
Handbook to Credit Protection Laws
Board of Governors of the Federal Reserve System, April 1993. This
document describes the major compliance issues related to consumer lending
including the cost of credit, applying for credit, disclosure, credit
histories, electronic funds transfer, and collection practices.
Credit
Reports: What Information Providers Need to Know
Federal Trade Commission, March 1999. This short paper describes
the Fair Credit Reporting Act and the amendments that become effective
September 30, 1997 relating to the privacy of credit report information
and the guarantee of that information by credit reporting agencies.
Examination
Modules: Risk Focused Supervision
Federal Deposit Insurance Corporation and Federal Reserve System,
June 1997. This document provides a summary of important sections of the
Examination Modules: Risk Focused Supervision by the Federal Deposit
Insurance Corporation and Federal Reserve System published in June 1997.
Fair
Credit Reporting
Federal Trade Commission This very short booklet discusses consumer
credit reporting agencies and the Fair Credit Reporting Act and the
provisions related to credit reporting.
Fair
Debt Collection
Federal Trade Commission, March 1999. This very short booklet
describes the basic provisions of the Fair Debt Collection Practices Act
as they relate to consumer debt collection.
Mortgage
Servicing: Facts for Consumers
Federal Trade Commission This short booklet describes the mortgage
servicing process and the increased tendency of mortgage servicers to sell
mortgage servicing contracts to others.
Using
Consumer Reports: What Employers Need to Know
Federal Trade Commission, March 1999. The paper discusses
Sections 604, 606, and 615 of the Fair Credit Reporting Act which spell
out your responsibilities when using consumer reports for employment
purposes.
VA
Home Loans: A Quick Guide for Homebuyers & Real Estate Professionals
This booklet explains what a VA loan is, how to obtain the VA loan, who is
eligible, and the costs of obtaining the loan.
Management & Supervision
E1.1
Electronic Money & Banking: The Role of
Government
United States Department of the Treasury, September 1996. This
extensive paper offers a brief description of electronic money
developments, issues concerning consumers (including privacy concerns),
law enforcement, issuers of electronic money, and international
cooperation.
Model
Employee Handbook
Wisconsin Women's Business Initiative Corporation
and Online Women's Business Center (OWBC) in partnership with the
US Small Business Administration (SBA). This 32-page document is
public domain material designed to assist businesses in providing sound
employee policies and procedures.
Using
Consumer Reports: What Employers Need to Know
Federal Trade Commission, March 1999. The paper discusses
Sections 604, 606, and 615 of the Fair Credit Reporting Act which spell
out your responsibilities when using consumer reports for employment
purposes.
Marketing
Advertising
and Marketing on the Internet: The Rules of the Road
Federal Trade Commission (FTC), April 1998. This paper
focuses on advertising and marketing rules and guidelines that protect
businesses and consumers.
About
. . . Making a Will
MetLife Consumer Education Center This short pamphlet explains the
importance of the will in the estate planning process.
A
Business Checklist for Direct Marketers
(Only portions related to financial institutions are included) Federal
Trade Commission; Produced in cooperation with the Direct Marketing
Association, October 1995. It gives overview of rules or statutes that the
Federal Trade Commission (FTC) enforces.
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