Welcome to CUES PLUS Online University's User's Manual. This short manual is designed to answer basic questions and provide useful tips about how to most effectively use the resources of CUES Online University. The topics covered include:

All About CUESU's Resources Using Hyperlinks Effectively Printing Out Useful Information	Learning More Efficiently Achieving the Most from CUESU

All About CUES PLUS Online University’s Resources:

CUES PLUS Online University is an Internet Web site with a variety of resources designed especially for credit union professionals. CUESU’s primary resources include:

CUES PLUS Online University Courses: This feature is our ever-expanding group of courses designed especially for Internet distribution to credit union professionals. These courses include specific content written for professionals of every job description. The courses provide valuable Internet hyperlinks to expand the value of the course’s resources, checkpoints (i.e., end-of-chapter questions), a resource center, self test and, if necessary, hotword glossary. The courses are designed to be completed in less than two hours. However, some professionals will find the hyperlinks so valuable they may take additional time to investigate all the Internet resources available on the topic being covered.

Learning Management System:  Training professionals will enjoy the many features of Digital's Learning Management System.  It is designed for ease of use and includes many options to control exam taking and print reports. It contains the same courses and information features, but also includes a powerful learning management system that allows the training administrator to:

Print up-to-date tracking reports on:

Overall course usage by location
Individual employee usage reports
Employee course evaluations
Employees taking courses and exam scores by
location
List of registered Students
Input and Report outside courses

Develop curriculums for every job and set completion dates

Employees can see and track progress in completing curriculums

Track all of your training modules on this system

Customize our courses by adding a Chapter of your study material to any course

Determine exam specifications such as:

Randomizing, or not, exam questions
Putting limits on exam taking
Setting passing scores
Setting open or closed book
Showing, or not, correct answers

Linked Free University Courses: These are training resources developed by other organizations that are useful for financial professionals. All can be accessed free over the Internet. CUES  Online University professionals review and describe each of these resources with a description of course objectives, target audience, and estimated study time.

Compliance Center:  This is our most popular information service.  Recommended by a client, the "Compliance Center" is a one-stop resource for federal financial and human resource links covering all the regulations.  You can link to our courses, library materials or external links using one easy to navigate table.

Operational Links: This feature is designed to allow professionals to find operational and professional information fast, easily, and inexpensively. The Internet provides considerable operational and professional information on topics as varied as accounting and venture capital. Need to find the latest on smart cards? Try out our Operational Links. Most of these sites are up-to-date. CUES Online University has found sites covering virtually every subject of interest to financial professionals. The Operational Links can serve as your firm's corporate library.

Legal and Regulatory Links: This feature is designed to allow professionals to find legal and regulatory information fast, easily, and inexpensively. Legal and regulatory advise is expensive. Fortunately, the Internet has a growing number of sites that provide considerable legal and regulatory information and advice. Most of these sites are up-to-date. CUES Online University has found sites for virtually all the federal laws and regulations that impact credit unions including compliance, employment, and safety and soundness.

Weekly Regulatory Update: Each weekend we visit all the depository regulators to see what they have been doing.  We then provide a brief synopsis and a link to the regulatory Web page where you can get more information.

CUESU E*News: CUESU provides a monthly email newsletter that provides information on what's new at CUES Online University and in the world of depository technology, training, and news.

Pacesetter™: Financial Performance Reporter: This valuable resource provides credit union management and directors with an unbiased financial analysis every quarter.

Using Hyperlinks Effectively:

CUES Online University courses are especially designed to leverage the "other" resources on the Internet. Unlike textbooks, written courses, CD-Rom, or video tapes, all of CUESU’s courses recognize that the Internet is a new technology with enormous resources that are available with the click of a mouse.

When time permits, professionals taking CUESU’s courses should be encouraged to visit sites whose links are included. These links have taken many hours to assemble and profile. The hyperlinks will be periodically updated, checked, and new ones added.

CUES Online University courses have all been written to leverage off of the many additional quality resources on the subject being studied. We have programmed the service so a new browser window is opened when you go to one of the external links. This means you don't have to lose your place in our course.

Printing Out Useful Information:

Subscribers to CUES PLUS Online University may print out courses using the browser’s print capability. Many other valuable resources can be printed out directly from the browser or downloaded in Microsoft Word™ file format, Acrobat™ pdf file format, or other file formats.

CUES PLUS Online University allows subscribers to print out courses as long as they agree to distribute them only to employees and not outside of their organization.

Learning More Efficiently:

As one of the world’s fastest growing new technologies, the Internet is experiencing growing pains. The amount of content is also growing at roughly the same pace. As content increases, the value of the Internet as a corporate resource increases daily, but, alas, so does the traffic. This fast pace of change means the following:

Changing content and site addresses. Expect to encounter changes to Web site addresses, URLs, and the content on them. While CUES Online University tests the hotlinks in its courses frequently, they can and do change at any time without notice. Therefore, you may find that content has been removed altogether or moved to another URL page. CUES PLUS Online University will do what we can to keep up, but we can’t check every course’s links every day. If you experience a bad link, please let us know via e-mail.

Performance levels. Internet performance levels (e.g., measured by delays, lost contact, and slow loading) depend largely on your Internet service (ISP) provider and the time of day you go online. After taking CUES Online University courses, we think you will find that the value of being able to hyperlink to related sites on the Internet is so valuable that a good ISP is worth the extra money to get the most out of CUES Online University courses and other Internet resources.

What you see. What you see on your screen is partly controlled by the browser you use. Netscape™ and Microsoft Internet Explorer™ are both excellent. CUES PLUS was designed to function best on Internet Explorer™. Please note, however, that both these browsers have been through several updates. All versions of Netscape and Microsoft browsers are not the same. Moreover, the same CUESU course will look different on these two browsers.

The size of the monitor you use also determines what you see. If you are working on a small 14-inch monitor, you will find it harder to read the material. You may find you are better off printing out the course material you need.

Acrobat™ pdf files. It is worthwhile downloading the free Acrobat Reader™, which allows you to download and read pdf files that are used by many sites for downloading longer documents. You can now download the reader free from the Internet by clicking on the following symbol:

Achieving the Most from CUES Online University:

CUES Online University plans to grow rapidly in the years ahead. Internet training is new, but many experts believe it will grow to dominate corporate training in the years ahead. We want you to help us determine the direction of that growth. Tell us what you want in terms of courses and features. This will determine the direction we go and the investments we make.

CUES Online  University is the leader in development of training for credit union professionals. As the Internet matures, CUESU plans to upgrade courses to include more features, interactivity, and multimedia.

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